Communication Platforms

Mitel 3300 IP Communications Platform (10 to 65,000 users)

3300 ICP

The Mitel® 3300 IP Communications Platform (ICP) provides enterprises with a highly scalable, feature-rich communications system designed to support businesses from 10-65,000 users. The 3300 ICP provides enterprise IP-PBX capability plus a range of embedded applications including standard unified messaging, auto-attendant, ACD and wireless.  Operating across virtually any LAN/WAN infrastructure, the 3300 ICP provides seamless IP networking allowing for full feature transparency within distributed environments by supporting networking standards such as Q.SIG, DPNSS, and MSDN.  The 3300 ICP provides organizations with the opportunity to IP enable their legacy PBX's, protecting existing investments while delivering all the advantages of a converged infrastructure.

Leveraging over three decades of call control experience, the 3300 ICP supports over 500 telephony features - features that are delivered to the many user communities through easy to user interfaces such as our web-based system management.

At the user level the 3300 ICP supports the industry's largest range of desktop devices including entry-level IP phones, web-enabled IP devices, wireless handsets (WiFi or IP DECT) and full-duplex IP audio conference units.  Mitel's track record of innovation at the desktop is continued through the Navigator - integrating two of the most used business tools, the PC and the phone, to deliver real benefits to the user, The 3300 ICP also supports a powerful suite of applications including multimedia collaboration, customer relationship management and unified messaging. Industry standard Application Programming Interfaces (APIs) are supported for extensive third-party applications through Mitel Solutions Alliance (MSA).

Mitel 3300 ICP provides:

 

Mitel Communications Suite

SunFire X4150

Mitel® Communications Suite, a pre-integrated unified communications (UC) solution, allows Mitel’s flagship 3300 IP Communications Platform (ICP) software to reside on Sun Microsystems® servers along with other Mitel voice applications. This solution preserves the functionality and features of the traditional 3300 ICP as well as the other embedded applications and allows organizations to carry voice-based solutions on a Sun data infrastructure. It is the perfect solution for all businesses looking to reduce install times; to get secure, centralized management; and to lower their total cost of ownership.

Aimed at reducing the number of deployed servers as well as the complexity of the installation, Mitel Communications Suite integrates:

 

 

Mitel 5000 Communications Platform (up to 250 users)

Mitel 5000

Offering advanced multimedia communications capabilities and substantial cost savings for businesses with up to 250 users, Mitel 5000 Communications Platform (CP) is based on open architecture interfaces and standard protocols, giving you the flexibility to tailor a system to suit your dynamic needs. 

Choose from a variety of Mitel applications for simplifying individual communications, accelerating information flow throughout your organization and automating common processes to reduce costs and improve productivity, with powerful, easy-to-use tools for managing voice, e-mail and faxes across all devices.

Product Key Features

 

 

Mitel 3000 Communications System (up to 52 users)

Mitel 3000

Ideal for restaurants, retail, and convenience stores, and professional business services such as law firms, insurance agencies, small healthcare facilities and more, the IP-centric Mitel 3000 communications system provides big business communications capabilities for small businesses and residences. Features such as conferencing, centralized voice mail, and an automated attendant for greeting and routing incoming calls make communications more efficient and free you and your employees to focus on your core business.

This modular system is easily expanded to accommodate up to 52 employees and multiple devices, including credit card terminals and fax machines. It can also be expanded to support secure voice communications over the Internet to substantially reduce your long distance charges¹. Management is easy via your telephone or PC, so you don’t need an on-site technician when you add employees or new devices, or want to change greetings or system settings.

Product Key Features

 

 

Mitel SX-2000 (50 to 20,000 users)

Mitel SX-2000Mitel SX-2000 PBX communications system provides medium-to-large enterprises with feature-rich voice communications, centralized management, high level of scalability and seamless networking capabilities.

Through a unique fiber-distributed architecture the SX-2000 makes integrating new users, workgroups, facilities and services a simple matter of adding the appropriate nodes and software. As a result, a system can be configured and expanded in a modular way to meet the growing communications needs and physical layout of any enterprise. Additionally, the SX-2000 has a seamless and elegant migration to IP that is designed to protect a business' existing investment (up to 90 per cent) while enjoying the full infrastructure and user benefits of a converged environment.

The Mitel IP migration path allows the enterprise to leverage the power of Mitel 3300 IP Communications Platform without discarding their existing infrastructure. Enterprises can now enable IP networking, phones, conference units, and applications across their corporate headquarters, remote offices, and employee home offices through their existing network.

Mitel SX-2000 provides:

 

 

Inter-Tel Axxess (up to 1,000+ users)

inter-tel axxessAccess the communications technologies that best meet your needs – when you’re ready to deploy them – with an Axxess converged communications system. Axxess lets you integrate new VoIP technologies and devices with traditional analog systems, giving you the flexibility to gradually and cost-effectively migrate to an Mitel IP-based communications solution that runs on your corporate network.

This flexible, scalable platform supports a variety of Mitel applications and devices for integrating voice, video and data to enable rich communications, improved business efficiency and lower total costs.

Product Key Features

  • Increased Employee Efficiency: Mitel’s powerful, easy-to-use interfaces and centralized directories put users in control of their communications and devices.
  • Faster Information Flow: Mitel’s presence awareness and intelligent call routing applications provide quicker and more reliable connections.
  • Anytime, Anywhere Connectivity: Wireless support enables instant voice and data connections from anywhere.
  • Easy, Gradual Migration: Enables integration of Mitel’s IP-based applications and devices with older, analog systems and devices.
  • Flexible and Cost-Effective Growth: Scales to support up to 1,000+ users.

 

 

Mitel 3600 Hosted Key System

Mitel 3600 Hosted Key System

In today’s competitive market, carriers need to meet the requirements of the small business market while generating revenue with easy-to-maintain, cost-effective equipment. Mitel 3600 Hosted Key System elegantly responds to this need.

It allows carriers to provide hosted VoIP key systems for small business. The 3600 Hosted Key System offers value generation with low capital and operating expenditures.

Value Generation – built to replace aging key systems, the 3600 Hosted Key System is designed specifically to address the needs of small businesses.

Complete Customer Self-service – using web technologies, enables innovative customer self-service – from ordering, through provisioning and fulfillment, to online customer support – dramatically lowering the carrier’s cost of serving small businesses and putting the power in the hands of small business owners.

Best-of-Breed Desktop – at the customer premise, small business customers can take advantage of Mitel’s leading portfolio of multi-line IP telephones as well as SIP-enabled desktop applications or softphones.

Full Key System Functionality Without the “Box in the Basement” – the 3600 Hosted Key System provides all the features that small businesses use, without the up-front capital cost and the ongoing maintenance expense inherent in owning a traditional phone system. Instead, the simple to-use functionality is delivered as a “pay as you grow” service that will never be obsolete.